#1 LUXURY TENT COMPANY
Built to last, designed for luxury
With over 40 years of expertise as a luxury tent company, our glamping tents are built to withstand the harshest conditions while maintaining an unmistakable elegance. Built with weather-proof materials and fine stitching, they offer rugged durability through every season. Whether it’s the heat of summer or the chill of winter, our tents provide a cozy, stylish retreat for your guests, seamlessly blending rugged performance with sophisticated design for a luxurious experience that lasts season after season.
Official partners in luxury and ecotourism
Luxury tents that exceed expectations
Your guests expect luxury, and meeting those expectations requires tents that deliver on that promise. Exclusive Tents provides durable, weather-resistant designs crafted to create unforgettable stays.
Don’t settle for less. With our luxury tents, you can offer a seamless, high-end experience that blends functionality and beauty, ensuring your resort or event stands out as truly memorable.
Rest easy and embrace nature
Our luxury tents combine style and durability, designed to minimize environmental impact compared to traditional structures. Enjoy the beauty of nature without compromising it, all while maintaining exceptional comfort.
Each tent can be customized with luxurious bathrooms, spacious lounges, and climate control, with every detail crafted for relaxation. Exclusive Tents offers guests and owners the freedom to experience five-star comfort in harmony with nature.
Here's what resorts and retreats around the world have to say about our luxury tents
Get the luxury tent setup you need in 4 simple steps
Pick your preferred luxury tent style
Explore our tent catalog to find the perfect style for your vision. Whether you’re creating a nature resort or a mountain retreat, choose from a variety of layouts, sizes, and customizable features to suit your needs.
Reach out to our team
Once you’ve chosen a tent, just reach to our Exclusive Tents team. You’ll get fast answers from an expert who actually understands these setups. There no pressure involved, just clear info on pricing, timelines, and what’s included.
Request for a complete quote
We’ll send over a detailed quote that covers everything from tent specs, shipping, optional setup services, and delivery dates. No hidden charges so you’ll know exactly what you’re paying for before anything moves forward.
Have your luxury tent delivered and set-up
Your tents arrive on time, with all parts labeled and ready to go. If you need help setting up, we can walk you through it or handle it fully, whichever works best for you.
Featured in top publications for inspired glamping
Get in touch for a free luxury tent design consult
You might have an idea for a luxury tent but you’re not sure how it can work in your space. A free consult will help you see what’s possible. Whether you want a special place for guests, a unique event setup or just something different for your property, you’ll walk away with a clear plan and real options to bring your vision to life.
During your consult, you’ll explore:
- Different tent styles that match the feel you’re after
- The size and layout that best suits your site and needs
- Ideas to make your tent stand out without overcomplicating things
- An estimate of costs and timelines so there are no surprises
- Tips to keep everything safe, strong and comfortable all year round
Fill out the form to book your free consult and start designing a space you’ll love.
Questions we get frequently as a top luxury tent company
What framing options does your luxury tent company offer?
Your frame is the backbone of your entire tent, so it’s definitely worth understanding your options. Our luxury tent company starts with a 50 mm (1.96”) steel roof frame, which is thicker and stronger than the 38 mm size you’ll see in most tents on the market. That little difference makes a big impact when it comes to long-term stability, especially in challenging weather conditions.
This frame comes coated in epoxy paint, which helps protect the steel from rust and wear over time. But if your tent is going somewhere close to the ocean, or in a humid climate with lots of moisture in the air, we suggest upgrading to 304 or 316 stainless steel. Those two stainless options are built to handle salty air and wet conditions without corroding, which is a must-have if you want your structure to last more than just a few seasons.
The right frame makes a big difference when it comes to safety, durability, and maintenance, especially when you’re investing in a luxury tent.
What is the PVC Rain Fly used for?
The PVC rain fly is your tent’s secret weapon against water. You won’t really see it, but you’ll definitely notice its impact, especially during a heavy storm.
This layer sits between the outer shade fly and the main tent canvas. It’s 100% waterproof and acts like a shield, making sure no rain or moisture can sneak into your living space. Even if your tent is hit by strong wind and sideways rain, this layer helps keep the inside completely dry.
It also adds another layer of protection for your tent’s interior, making sure things like your furniture, bedding, and flooring stay safe. For any luxury tent company, providing weather protection is a non-negotiable and this simple but powerful layer does a lot of the heavy lifting when it comes to rain defense.
What’s the shade fly, and why does it matter?
The shade fly is the top layer of the tent roof and it takes the full force of sun, heat, and weather day after day. It’s made from high-strength, UV-resistant fabric that blocks sunlight and creates a protective barrier over your tent.
But it’s more than just a sun shade. It works together with the PVC rain fly and the canvas roof to form a layered system that keeps your tent cooler inside. The space between the layers creates airflow, kind of like natural insulation. That means your tent stays more comfortable during the day without having to rely solely on air conditioning or fans.
A good luxury tent company will focus on small details like this because comfort isn’t just about what’s inside the tent, but it also depends on how the whole structure works together to protect you from the elements.
What kind of canvas does your luxury tent company use for the tents?
We use a treated polyester ripstop canvas and it’s designed to hold up in all kinds of environments. Unlike basic cotton canvas, this fabric is engineered to be waterproof, UV-resistant, and resistant to fungus or mold. It also offers block-out properties for added privacy and temperature control.
The “ripstop” part means that if the canvas ever gets a small tear, it won’t keep ripping. That’s especially useful if your tent is in a windy area or gets a lot of use. This kind of high-performance fabric helps your tent last longer and makes it feel more like a solid structure and not just a camping setup.
When you’re working with a luxury tent company, the materials should reflect that level of quality and this canvas definitely does.
What kind of insulation do your luxury tents have?
Insulation in a luxury tent might not seem like a big deal until you experience a hot afternoon or a chilly morning. That’s where our stitched insulation makes a real difference.
Our tents can include a layer of insulation that’s sewn between two canvas panels. This hidden layer helps reduce heat buildup when the sun is out and holds warmth when the temperature drops. Whether you’re in the desert, the mountains, or a temperate climate with a big day-to-night swing, it’s a must-have for comfort.
Insulation also helps with noise reduction and adds to the feeling of being in a solid, quiet space. A luxury tent company should be offering more than just shelter and insulation is one of those features that really turns a tent into a livable, all-season space.
How fire-safe are the materials used in your luxury tent structures?
The canvas used by our luxury tent company is treated to meet several major fire safety standards around the world, including BS7837 (British Standard), NFPA701 (United States), and CPAI-84 (California Industrial Fabrics Association).
What that means for you is added peace of mind. The canvas resists catching fire and won’t keep burning once the heat source is gone. It’s not fireproof (no fabric truly is), but it gives you extra time and safety in case something does go wrong.
If your tent will have candles, cooking areas, heaters, or even just guests using fire nearby, having this extra protection in place is worth it.
What are the size options available when working with your luxury tent company?
Tent sizes are fully flexible depending on what you need. Our luxury tent company builds structures that start around 131 square feet (perfect for a cozy retreat or a spa room) and go all the way up to over 10,000 square feet which is large enough to house full restaurants, multi-room suites, or open-plan event spaces.
There’s no fixed size because everything is custom. Whether you’re designing for a personal getaway or a full-scale hospitality project, your tent can be as big or as detailed as you need it to be.
Can I get a cost per square foot or meter?
It’s a common question but there isn’t really a fixed price per square foot when it comes to luxury tents. That’s because pricing depends on a lot of different things: the size of the tent, the design complexity, the type of frame you choose, insulation, custom features like added windows or deck coverings and even where it’s being shipped.
On top of that, most quotes don’t include extras like flooring, freight, site setup, plumbing, electrical, or interior design. All of those add to the overall cost and they’re easy to overlook when budgeting.
If you’re working with a luxury tent company, the best way to get an accurate quote is to share as much as you can about your project upfront like the location, size, intended use, and timeline. The more info you provide, the more precise the estimate will be.
I have a specific idea for a tent. Can your luxury tent company build a fully custom design?
Yes! That’s actually one of the main things that sets a luxury tent company apart. You’re not just picking from a list of pre-made models. If you’ve got sketches, inspiration, floor plans, or even just ideas in your head, we can help turn them into a working design.
That means you can plan around your land, climate, or style. Want a wraparound deck, an open-air bathroom, or a multi-room layout? No problem. You’re not boxed in by a catalog. The tent is designed to reflect what you want it to be.
Can I customize the design and look of a standard tent model?
Absolutely. Even if you start with one of our existing models, there’s plenty of room to make it your own. You can choose canvas colors, finishes for the frame, the style and number of windows, where the doors go, and more. You can even add extras like a front veranda, overhangs, or different roof styles to match your environment.
This kind of flexibility is part of what defines a luxury tent company. The focus isn’t just on the product, but on helping you shape it into something that fits your vision and your site.
Do luxury tents come with a groundsheet, or is that something I’ll need to plan for?
No, the tents don’t come with ground sheets and there’s a reason for that. These structures are meant to be installed on a solid base, like a raised deck or a concrete slab. A soft or unstable base (like bare ground or grass) wouldn’t give you the long-term stability or comfort that’s expected from a luxury tent setup.
That raised platform also helps with airflow underneath, stops moisture from collecting, and allows for utilities like wiring and plumbing to be run cleanly. A groundsheet might make sense for a pop-up tent, but this is more of a permanent structure and the foundation matters just as much as the roof.
What kind of foundation is needed to set up a luxury tent?
A deck or solid platform is a must for a luxury tent. These tents aren’t meant to sit directly on the ground. A raised base gives you a level surface, better insulation, and proper clearance for things like drainage, utilities, and long-term durability.
Most people use wood decking, but concrete slabs and floating platforms work too. One thing to keep in mind: your platform should extend at least 1 meter (about 3 feet) beyond the edge of the tent on all sides. That extra space is key during installation and helps with access for maintenance later on.
Our luxury tent company has worked on setups all over the world, and one thing is always true: a strong foundation makes everything else easier, safer, and more comfortable.
Can your luxury tent company help with decking or do I need to find that separately?
The tents are designed to be built on a raised, level platform, usually a wooden deck or concrete slab. But our luxury tent company doesn’t directly supply the decking itself. That said, you won’t be left to figure it out alone. We can connect you with local partners who supply everything you’ll need: the substructure, floorboards, and even a moisture barrier to go between the deck and the interior of the tent.
This base is just as important as the tent structure. A good deck gives the tent proper support, helps manage airflow and drainage, and makes setup way easier. So while we don’t ship the decking ourselves, we’re happy to guide you toward people who do.
I have a tricky site. Can your luxury tent company help with the deck design?
Yes, we can definitely help with that. A solid and well-designed deck is one of the most important parts of any luxury tent setup. Whether your site is on uneven ground, near water, or in a place with special clearance or drainage needs, the deck is what makes the rest of the build possible.
Our team understands how to plan for different terrains and climates. We’ll help you figure out the best size, shape, and height for your deck, and we can work with your local builder to make sure it all comes together. A strong deck isn’t just structural; it adds comfort, safety, and long-term durability to your entire tent experience.
Can these tents be taken apart and moved if needed?
Yes, that’s one of the big advantages of working with a luxury tent company that uses a hanging-body design. These tents are made to be both durable and flexible. So if you ever need to move or pack them down (for example, during hurricane season or if you’re relocating your camp), they can be disassembled fairly quickly.
It’s worth noting though that if you’ve added features like framed doors or custom windows, those elements can make the takedown a bit more involved. Still, the modular nature of the structure means it’s far easier to manage than a fixed building, and many clients appreciate that flexibility when working on leased land or in weather-prone areas.
How are your luxury tents different from yurts?
It’s a great question because from a distance, they might seem similar but there are some pretty major differences once you dig in.
Yurts are round, dome-style tents traditionally made with a fabric or felt cover stretched over a wooden frame. They can be charming, but they’re not always easy to modify. They also usually have just one layer of roof protection and are harder to insulate, which makes them more suited for mild climates or short-term stays.
Tents from Exclusive Tents, on the other hand, are designed for long-term comfort. They have a modular design, three-layer roofing for insulation and weather protection, and a strong, ripstop canvas that’s UV-resistant, waterproof, fire-retardant, and rot-proof. You can also customize layouts, add separate rooms, include verandas, and much more.
And unlike traditional yurts, these tents are easier to upgrade over time. If you ever need to replace a part, you can do that without tearing the whole thing down. It’s a more refined, modern take on outdoor living that is designed for serious projects in real-world environments.
Can luxury tents be built directly on the ground without a platform?
It might seem easier to skip the deck and just set your tent up on the ground but for this kind of tent, a stable, raised platform is non-negotiable.
The tents from our luxury tent company are designed to be installed on a deck or concrete slab that’s level, dry, and strong. That base keeps the structure secure, helps manage water flow and pests, and creates space underneath for plumbing, electrical, and insulation. If you tried to build directly on the ground, the tent wouldn’t anchor properly and the canvas would wear down faster.
So while it might be tempting to simplify the build, skipping the platform will only create problems later on. A good foundation is one of the best things you can do for your tent’s longevity and comfort.
What’s the ordering process like when working with your luxury tent company?
Ordering a luxury tent isn’t like buying something off a shelf. It is a process that’s designed to get you exactly what you need. Here’s how it works:
Once you confirm your design and features, we’ll send over an initial invoice with a freight estimate. Then we move into the design phase, where you’ll get to review and approve drawings. After that, the finalized design is turned into a CAD file, and production begins once your down payment is received.
Manufacturing takes around 8 to 10 weeks. About two weeks before it’s done, we’ll send you the final freight quote and a balance invoice. Once everything’s paid, we’ll give you an estimated departure date for shipping.
Payment is done by direct wire transfer only (we don’t accept credit cards or certified checks), and a 75% deposit is required to start. The final 25% (plus shipping) is paid before your tent leaves the factory.
If you want to lock in your shipping cost early (which can be smart), you can choose to pay the freight at the same time as your down payment.
How much do your luxury tents cost?
There’s no fixed price, because every tent is custom. Your total cost depends on the size, shape, materials, and features you choose like insulation, framing, rain protection, and extras like decks or verandas.
Because we’re a luxury tent company, the focus is on building something that fits your specific site and vision. The best way to get a cost estimate is to fill out an inquiry form and give as much info as you can: how many tents you need, where they’ll go, and what you plan to use them for. The more details you share, the faster and more accurately we can get back to you.
How much does shipping cost for these tents?
Shipping costs vary a lot depending on where you are, how many tents you’re ordering, and how large each one is. Once we know those details, we’ll give you a freight estimate to your nearest port or airport.
Keep in mind: duties, taxes, and other import fees aren’t included in the estimate, and those vary depending on your country. Our luxury tent company handles everything up to the point where the shipment arrives at your destination port. After that, you or your local clearing agent will take over.
Shipping quotes are valid for 30 days, so it’s a good idea to confirm things early, especially if you’re working with a tight timeline.
Where are your tents made, and how does your luxury tent company handle shipping?
All tents are manufactured at our factory in South Africa, and from there, our luxury tent company ships to clients all over the world. For ocean freight, tents are shipped out of Durban, while air freight is handled through Johannesburg (JNB). Once your order arrives at your destination port or airport, you (or your local clearing agent) take over from there.
If you’re based in the US, we can recommend a reliable customs clearing company that many of our clients have used. They’re familiar with our process and can help things go smoothly, though they bill you directly. We don’t receive any commission for recommending them. We’ve simply found them to be helpful in making the process smooth based on experience.
We manage every part of the process until your tent reaches your port, keeping things organized and as stress-free as possible. That’s part of the advantage of working with a luxury tent company that ships globally.
How long does it take for my luxury tent to be built and delivered?
Once your order is confirmed, it usually takes about 8 to 10 weeks for your luxury tent to be manufactured. The timeline can vary depending on the size, design complexity, and how many tents you’re ordering.
If you’re choosing ocean freight, you’ll need to add 30 to 45 days for shipping. Air freight is much faster, typically 5 to 7 days, but also more expensive. Some clients of our luxury tent company choose to air freight a single model first for setup practice, then ship the rest by sea.
It’s important to start planning early, especially if you’re building in a remote area or have a tight seasonal deadline. Between production and shipping, the whole process is often around 3 to 4 months from start to finish.
Can your luxury tent company do a site inspection before we start the project?
Yes, site inspections are available and they can be incredibly helpful, especially for large builds or tricky locations. When you’re working with a luxury tent company, a site inspection gives both you and the design team a clear picture of the land, terrain, climate, and logistics. It also helps flag any issues early, like access limitations, slope, or foundation concerns.
This kind of visit can save you time and money later on. We’ll discuss placement, layout, deck height, wind exposure, and utility access, all the things that are hard to figure out just by looking at maps or photos. If you think a site inspection might help, let us know and we can talk through the details.
What if I want to make changes after my order has gone into production?
Changes are possible after production starts, but they do come with some trade-offs. We will always do our best to accommodate updates, but late changes can cause extra costs and delays, especially if new CAD drawings need to be created or specific parts need to be remanufactured.
If you know there’s a chance your layout might shift or you’re still finalizing your concept, it’s better to hold off on signing off the final drawings until you’re confident. Once production is underway, major changes can slow things down. We’re flexible but earlier decisions help everything stay on track.
How long does it take to set up a luxury tent once it arrives?
Setup time depends on the design and how experienced your build team is. If it’s your first time assembling one of our tents, expect it to take a bit longer than if you’ve done it before.
For example:
- Mudanda Tent (36.4 m² / 391.8 ft²): ±4 days if it’s your first time, ±2 days if you’ve done it before.
- Kambaku Tent (48.1 m² / 517.7 ft²): ±5 days for new crews, around ±3 days with experience.
Setup also depends on how well your platform is prepared. If the deck is solid, level, and ready for the tent, everything goes much faster. Our luxury tent company provides clear instructions, but experience and preparation are what make the biggest difference.
Can your team help with setting up the tents once they arrive?
Absolutely. If you’d like help, our luxury tent company offers supervised setup options. That means one of our supervisors can guide your team during the installation, either for just one tent per model or for the full project.
Here’s what to know:
- We’ll figure out how many workers and supervisors you’ll need based on the number of tents and the complexity of the designs.
- If we’re supervising only one model, your team will complete the rest on their own, but with a strong understanding of how it’s done.
- You’ll need to have tools ready onsite (we’ll send a full list ahead of time for things like drills, scaffolding, and ladders).
- Travel, meals, lodging, and local transport for the supervisor are your responsibility. Workdays are typically 8–10 hours.
Supervised setup is especially helpful for custom layouts or big projects, where small mistakes can create big delays later. Many clients choose it to make sure the install is done right from day one.
How do your luxury tents stay cool in hot climates?
One of the benefits of working with a luxury tent company is that the little details are tended to. Our luxury tents are designed with natural cooling in mind especially important for warm or tropical areas.
The roofing system is built with three layers (shade fly, PVC rain fly, and canvas), which allows air to circulate above the main structure. That airflow acts like passive cooling and helps reduce the heat that builds up under the sun.
In dry climates, ceiling fans often do the job. In more humid places, many clients install mini-split A/C units or Evening-Breeze systems, which cool the air right over the bed. Another smart trick is running cool air through under-floor vents, which can make a big difference in overall comfort without needing large HVAC systems.
How much wind can these tents handle?
Every tent is engineered to suit its location and wind strength is one of the biggest factors we account for. Our luxury tent company adjusts the design and framing to meet different wind ratings depending on your needs.
Here are general examples:
- With outriggers, the tents can handle around 75–85 km/h (46–53 mph).
- Using thicker wall legs increases that to 100–114 km/h (63–71 mph).
- A wood pole with ring beam boosts it to 136–155 km/h (85–97 mph).
- For the strongest setups, a 60mm steel frame plus ring beam can withstand 180–205 km/h (113–128 mph).
If your site experiences strong winds regularly or is exposed on a ridge or coastline, we’ll work with you to design a frame and anchoring system that fits.
Is insulation an option in your luxury tents?
Yes, insulation is available and in many cases, it’s highly recommended. Our luxury tent company offers an option to sew insulation directly between two canvas layers. This hidden layer helps reduce heat gain during the day and holds warmth at night.
It’s a great addition if you’re building in a place with hot summers, cold mornings, or a mix of both. We also offer block-out canvas, which can help with light control and privacy but that’s different from true insulation. If you’re unsure which one’s right for you, we’ll help you decide based on your climate and comfort needs.
Can these luxury tents hold up in heavy rain?
Yes. As long as they’re installed properly, these tents are fully waterproof. The three-layer roof system (shade fly, waterproof PVC rain fly, and canvas) is designed to shed water efficiently, even in serious downpours.
Water management doesn’t stop at the roof, though. A good deck design, clear drainage paths, and keeping the fabric tensioned correctly all play a role in keeping your space dry. Our luxury tent company helps clients design around all of these things so the final result works in real weather, not just in ideal conditions.
Can these tents be used in snowy areas?
They can, but snow load planning is key. If you’re building in an area that gets snowfall, your luxury tent company will need to make a few customizations to handle the weight.
This might include using stronger frames, increasing the roof pitch to shed snow faster, or adding structural reinforcement. Snow is heavy, and unlike wind or rain, it can build up slowly, so planning ahead makes a big difference.
With the right design in place, these tents can work well in cold and snowy climates, not just in tropical or dry regions.
Are your luxury tents built to handle strong sunlight and UV exposure?
Yes, and it’s a must, especially in places like deserts, savannas, or tropical islands where sun exposure is constant. The materials we use are built with UV resistance in mind. The outer layer (the shade fly) protects the rain fly and canvas underneath from breaking down due to sunlight.
We’ve had tents perform for years in places like the Sahara and the Kalahari, places known for brutal sun and dry heat. A good luxury tent company knows that UV damage is real, and the materials need to be up for the challenge.
How fire-resistant are the materials used in your luxury tents?
While no tent material is completely fireproof, our luxury tent company uses canvas and roofing layers that can be treated with certified fire retardants. These treatments meet major international safety standards, including those used in the US, the UK, and parts of Europe.
What that means is if a fire starts near or inside your tent from a candle, heater, or even a stray ember from a campfire, the treated fabric will resist catching flame and won’t keep burning once the source is removed.
It’s still important to be careful with open flames, of course. No fabric lasts forever when exposed to heat. Keeping basic safety equipment nearby like extinguishers or motion-activated alarms is always a smart move, especially if you’re running a hospitality setup.
Can rainwater be collected from the tent’s structure?
Yes. It’s actually a smart way to add some sustainability to your project. The frame tension points on the tent can be fitted with rain chains, which guide water from the roof down through the deck into a gutter or storage system.
If you’re in an area with decent rainfall, this setup can help you harvest water for landscaping, cleaning, or even greywater reuse (depending on your local rules). A luxury tent company doesn’t just think about the structure, they help clients build smarter, more resourceful systems around it. And we aim to do so too.
If rain collection is something you’re interested in, we can help you design for it from the start so it fits into your deck, drainage, and layout plan.
Are your tents considered permanent buildings or temporary structures?
These tents are considered temporary structures, which can be a huge advantage depending on where you’re building. That’s because they’re designed to be taken apart and reassembled, which makes them easier to relocate or replace than a permanent building.
This flexibility is especially helpful if your project is on leased land, or in a location that experiences cyclones, flooding, or wildfire risk. Being able to disassemble the tent quickly and move it out of harm’s way is something a lot of landowners really value.
It’s one of the key reasons many people choose to work with a luxury tent company like ours because you get long-term comfort and style, without giving up adaptability.
Does your luxury tent company ever sell used tents?
No, we don’t sell used tents. Every tent is custom-built based on each client’s project needs, climate, and location. Reusing tents would mean compromising on those things and we’re not willing to do that.
That said, from time to time, we might have a demo model or overstock situation (usually due to a canceled order). If that happens, we usually post updates on social media or in our newsletter. But for the most part, you can expect a brand-new, made-to-order structure every time.
How secure are these tents when it comes to theft or unwanted access?
Security is always something to think about, especially if your tent is being used for hospitality or set up in a remote area. Each tent comes with lockable doors, just like a home or cabin. That gives you a basic layer of privacy and control.
If you want to go further, you can add motion-sensor lights, cameras, or even small alarm systems. The truth is, just like with any building, if someone is determined to break in, they probably can. But good lighting, visibility, and smart layout choices can go a long way toward making your space feel secure.
A good luxury tent company helps you think through these things from the start so your design isn’t just beautiful, but also safe and practical.
Do you keep tents in stock, or is everything made to order?
Most tents are made to order, based on your specific design choices and setup needs. This gives you more control over colors, layout, features, and materials, which is part of what makes working with a luxury tent company different from just buying a standard tent kit.
Occasionally, we may have a few tents available (for example, if a project changed direction after manufacturing). If that happens, we’ll share details through our social media or newsletter, but it’s not the norm.
If you’re on a tight deadline and hoping for in-stock options, it’s always worth asking. Just know that custom builds are the usual process.
Can I visit a showroom to see the tents in person?
We’re working on it! Showrooms for a few of our most popular tent models are in development, and we plan to open them in select regions. When they’re ready, we’ll share details through our newsletter and website so you can plan a visit if you’re nearby.
In the meantime, if you’re seriously considering a project, we can often connect you with a past client or location that’s already using one of our tents so you can see it in real-world use. That’s one of the benefits of working with a global luxury tent company, our tents are already out there in dozens of environments and use cases.
Do you offer discounts for volume orders?
Yes, if you’re ordering multiple tents, there is usually a volume discount available. How much you save depends on the number of units, the models you choose, and how much customization is involved.
If you’re planning a full resort, eco-lodge, or multi-unit setup, definitely mention that upfront. It helps us factor in your scale from the start and suggest options that work well together — structurally and financially.
Will I need a permit for these tents?
That depends on your local regulations. In many areas, tents like these are classified as temporary structures, which can sometimes make the permitting process easier. But zoning laws vary widely by country, region, and even city.
As the client, it’s your responsibility to check with your local planning department or building authority. If they ask for documentation, we can usually provide the specs and drawings they need. A good luxury tent company won’t leave you to guess and we’re happy to help you navigate that process.
Can someone from your team visit the land before I start building?
Yes, we offer site evaluations for clients who want an extra level of planning before installation. This is especially helpful if you’re working with tricky terrain, building near protected environments, or just want to be sure everything is going to fit and function the way you’ve envisioned.
During the visit, we look at layout options, deck placement, wind exposure, sun angles, access for trucks or equipment, all the practical stuff that can impact your build. Many clients who work with a luxury tent company choose to do this for peace of mind before placing their final order.
What’s the H.S. code for these tents?
The Harmonized System (H.S.) code used for shipping and customs classification is 6306.29.00 (3). If you’re working with a customs broker or clearing agent, you can share this number with them for a smoother import process.
What info should I send to help your team understand my tent needs?
The more detail you can give upfront, the better we can support you. To help our luxury tent company give you an accurate proposal, here’s what to include:
– Whether you’re near the ocean or in a humid area (helps us choose the right frame)
– What the tents will be used for (resort, private retreat, office, spa, etc.)
– Climate, terrain type, and natural vegetation
– Country and exact location of the project
– The tent designs or models you like
– Ideal square footage per tent
– How many tents you’re planning to install
– Your ideal timeline for delivery and setup
– Any maps, aerial photos, or land images you have
– Your full contact information and how we can reach you
– Whether you’ll need partial or full turnkey services
This kind of info makes everything faster and more accurate from the design suggestions to the quote and logistics.